The Family Assistance Office (FAO) provides Child Care Benefit to all families to assist with the cost of childcare.
There are two options available for families:
1. A weekly reduction of child care fees via child care benefit percentage.
2. A lump sum amount paid to the parent at the end of each financial year.
Child care Benefit can be paid for up 42 days of absences per year for such absences as annual leave, occasional absences and
illness (without a medical certificate).
Absences due to the following are exempt from the 42 days and attract child care benefit.
- Public holidays.
- 100% holiday withholding fee
How much does family day care cost?
Day 2 Day Family day Care will discuss the fee schedule and charging practices with families at the initial interview prior to commencement of care. Please contact the office to obtain the payment details
Fee schedule will include such things as:
- Hourly rates for standard and non-standard hours.
- Hourly rates for weekend and public holiday care
- Minimum booking times and contracted hours.
- Cost of meals and transport.
- Holding fees.
Choosing a care provider
In the placement of children, the Co-ordination unit staff provides families with the details of available care providers.
Families are required to make appointments to meet the care providers to discuss al aspects of your child care needs.
Where possible it is best to take your children with you. Once you have selected you care provider, you must contact
the co-ordination unit to enroll your child before care can commence.
Collection of Children
Parents and people (over the age of 18) that the parents nominate on the enrolment form are the only ones able to
collect children from care. If a situation occurs where you need to send someone to collect you child that is not listed
on the enrolment form, you must first advice the care provider who will request proof of identification when the person
arrives to collect you child.
Communication and family involvement
Families and care providers are working for the same goal: to provide you child with the best possible care placement.
Good communication between the care provider and the family is vital. Talk with your caregiver and the staff of Day 2
Day to ensure best care for you child.
Day 2 Day Family Day Care welcomes and values family involvement in the scheme. By working together we can ensure the
best possible service for children. Day 2 Day Family Day Care is committed to supporting:
- Newsletters are sent to parents in March, June, September and December of each year and will contain informationabout Family Day Care as well as informative issues such as child development, healthy eats etc.
- In order to continually improve our services, we will survey families and care providers on a regular basis, in order to receive accurate information; we require as many families as possible to participate in all surveys.
What do you need to bring?
You will need to discuss with your care provider what you need what you need to bring. However following is a general list to assist you:
- Suitable clothing for current weather e.g. Sunhats in warmer weather and coats/warm hats in cooler weather.
- Suitable footwear
- Sunscreen in warmer weather
- Enough nappies for the time in care.
- A spare change of clothes for children of all ages.
- Enough food and drink (unless provided by the care provider (see below).
Food / Meals
Families can choose to provide their child's meals or have the care provider supply food. (Care providers charge rates
for supplying meals) If the care provider supplies meals they will supply a fresh, nutritious, well balanced meal and drinks.
CHANGE TO INFORMATION:
Any change to your contract hours, address, phone numbers, including home, work or mobile etc. Must be notified to your
care provider and the Family Day Care Co-ordination Unit.
When care is no longer required families are asked to give the care provider two weeks notice.